Microsoft Store Map
Microsoft Store Map
Staffed by Technical Advisors, similar to Apple Geniuses, consumers’ receive answers to their technical questions and get help with their computer-related issues. Specialists (or trainers) show customers how to get the most out of their software.
The Answers Desk helps to answer customers’ questions about Microsoft products, and the stores also offer class sessions and individual appointments.
A Little History…
In 2009, Microsoft built a Retail Experience Center in their Redmond, WA headquarters and announced plans to build its own retail stores. The first two Microsoft stores opened in October, 2009, in Scottsdale, Arizona and Mission Viejo, California–both within a week of the Windows 7 launch. Since that time, more stores have been opened in California, Colorado, Georgia, Illinois, Minnesota, Missouri, Texas and Washington, with dozens more planned over the following three years.
Best Buy Windows Stores
On June 13, 2013, Microsoft announced a partnership with the Best Buy chain to introduce The Windows Store at 600 locations in the United States and Canada by September 2013. The Windows Stores would replace the PC departments and showcase only Microsoft products. Best Buy also committed to adding 1,200 Microsoft-trained sales associates to its stores, and to stock more accessories for Microsoft-related products.
Gloria Sauve
Communications and Marketing